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Abuse Policy and Reporting

Last updated: November 4, 2026Report abuse: abuse@raresrv.pro

RareSRV takes abuse of its network and services seriously. This Abuse Policy ("Policy") lists what is not allowed, how to report abuse to us, and how we respond. It forms part of our Terms of Service.

Seen something harmful hosted with us? Email abuse@raresrv.pro with the details listed in the "How to report abuse" section. If a child is in immediate danger or you are facing an emergency, contact your local emergency services first.

1. Prohibited activity

You may not use our services, or allow others to use them, for any of the following.

Illegal content and activity

  • Anything that is unlawful where we or you operate, or that facilitates unlawful acts.
  • Child sexual abuse material or any sexual content involving minors. We report this to the relevant authorities.
  • Content that promotes or incites violence, terrorism or human trafficking.
  • Sale of illegal goods, counterfeit goods, stolen data, or controlled substances where prohibited.

Spam and unsolicited email

  • Sending unsolicited bulk or commercial email, or email to purchased or harvested lists.
  • Operating open relays or open proxies, or forging email headers.
  • Hosting sites that are advertised through spam sent from anywhere (spamvertising).

Phishing, malware and fraud

  • Phishing pages or sites that impersonate another person or brand to deceive visitors.
  • Hosting, distributing or controlling malware, ransomware, botnets, exploit kits or command-and-control servers.
  • Fraud, scams, pyramid schemes, or deceptive "get rich" and fake-store operations.

Network and security abuse

  • Denial of service attacks or traffic floods, port scanning, probing or attempting to breach systems without permission.
  • Brute-force or credential stuffing attacks.
  • Interfering with the normal operation of our network, servers or other customers' services.

Rights violations and harassment

  • Copyright, trademark or other intellectual property infringement.
  • Publishing private personal information without consent (doxxing), harassment, threats or stalking.
  • Defamatory content that breaks the law.

2. How to report abuse

Email abuse@raresrv.pro. To help us act quickly, please include:

  • Your name and contact details.
  • The domain name, URL or IP address involved.
  • A clear description of the problem and why it breaks this Policy.
  • Evidence: for spam, the full original message with complete headers (not a forward); for phishing or malware, the exact URL and a screenshot; for attacks, relevant log lines with timestamps and time zone.

Reports without enough detail may be delayed. Please do not send attachments that contain live malware. Describe them and we will ask if we need samples.

3. How we respond

  1. Review. We review each report and may contact the account owner for an explanation.
  2. Action. Where a breach is confirmed we may require the content to be removed, restrict or suspend the service, or terminate the account. For severe or urgent threats, such as active phishing, malware or illegal content, we may act immediately without notice.
  3. Follow up. We aim to acknowledge reports promptly and to tell you the outcome where we can. For privacy and security reasons we may not share details about our customers.

We cooperate with law enforcement and with valid legal requests. We may preserve and disclose information as the law requires.

If you believe content hosted by RareSRV infringes your copyright, send a notice to abuse@raresrv.pro that includes:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you say has been infringed.
  • The exact URL of the material you say is infringing.
  • Your contact details.
  • A statement that you have a good faith belief the use is not authorized by the owner, its agent or the law.
  • A statement, under penalty of perjury, that the information in your notice is accurate and that you are the owner or authorized to act for the owner.

We may pass the notice to the customer concerned. A customer who believes content was removed by mistake may send a counter-notice including the same kind of details and a statement under penalty of perjury that the content was removed by mistake or misidentification. We may end the accounts of repeat infringers. Knowingly false notices can carry legal liability.

5. Responsibilities of our customers

You are responsible for everything hosted on your account, including content added by your own clients and users, and for keeping your software updated and secure. Compromised accounts that are sending spam or hosting malicious content may be suspended until cleaned and secured. If you receive an abuse notice, please respond promptly.

6. Appeals

If you think we have made a mistake, reply to the ticket or email from our team, or contact support, with an explanation and supporting information. We will review it.

7. Contact

Abuse reports: abuse@raresrv.pro. Legal notices: legal@raresrv.pro.